Personal cybersecurity for individuals and families
We review your accounts, passwords, devices, and home Wi-Fi with you one-to-one, explain what's at risk in plain language, and make the fixes together. So a single scam or hacked account doesn't turn into lost money, a stolen identity, or lost family photos.
Complimentary · About 25 minutes by video call · no commitment.
You stay in control — you enter every password and code yourself.
Clear guidance for adults of every age and level of technical comfort.
How SmartGen works
You always know what comes next before anything begins. Every stage happens on a call — by phone, Zoom, or FaceTime.
SmartGen is in its first six months, and there are no set fees during this period. If you find this work valuable, you may make a voluntary contribution of whatever amount feels right to you. It is genuinely optional — you will receive the same care either way.
You enter every password and code yourself — we never ask for them.
The Full Assessment works through 72 checks in six areas. The Introductory Assessment starts with the 9 that matter most. These are the openings scammers and identity thieves actually use — most households have several without knowing it.
Your main inbox, recovery addresses, and the settings that can reset everything else.
Unique passwords, a password manager, and multi-factor authentication set up properly.
Phones, computers, and tablets: updates, encryption, and safer settings.
Router password, firmware updates, and who can join your network.
Photos and important files backed up, so a bad day is not a disaster.
Account privacy settings, plus a simple family plan for suspicious calls and messages.
Scam protection
AI can imitate a familiar voice or face in a call or video, and make phishing messages sound convincing. A simple family plan can help you respond safely.
Do not send money, share a code, or follow a link while you feel pressured.
End the conversation, call back using a trusted number, and use a private family code word for unusual requests.
If you made a mistake, contact the provider through its official channel and secure the affected account.
How we work
We explain each step, ask before making changes, and keep the process clear.
About SmartGen
You don't need to be a corporation to be targeted by cybercriminals. From deceptive texts targeting grandparents to identity theft hitting working adults and risky downloads on kids' devices, every generation faces real digital threats.
SmartGen makes professional cybersecurity simple and accessible for your entire household.
Backed by decades of global enterprise IT experience, we give every generation under your roof the confidence to connect safely.
Questions
No. Everything is explained in plain language, and changes are made at a pace that works for you.
No. A review before something happens can reduce risk and make recovery easier.
It can include email, passwords, phones, computers, home Wi-Fi, backups, privacy settings, scams, and account recovery.
No — passwords are one of six areas we review. The full assessment also covers your email and account recovery, devices and updates, home Wi-Fi, backups, privacy settings, and scam readiness. It is a complete review of your digital life, a written plan in priority order, and hands-on help making the fixes — plus someone to call when something looks suspicious.
Everything happens on a call — by phone, Zoom, or FaceTime. We start with a complimentary Introductory Assessment by video call (about 25 minutes). The Full Assessment also happens by video call, as four focused modules, and implementation is hands-on, together on the call.
SmartGen is in its first six months, and there are no set fees during this period. If you find this work valuable, you may make a voluntary contribution of whatever amount feels right to you. It is genuinely optional — you will receive the same care either way. The Introductory Assessment is complimentary.
The Introductory Assessment takes about 25 minutes by video call. The Full Assessment runs as four modules of about 30–40 minutes each, all by video call — Module 4 can run up to 60 minutes for families — and you can book them one at a time or as a set. Implementation happens in hands-on sessions, at your pace.
Yes — helping seniors and less technical family members is a core part of what we do. We can work with them directly, with you involved as much as you like.
Just your time and your questions. You type in your own passwords and codes — we never ask for them, and we store nothing on our systems.
Still have a question? Start a conversation →
Contact
Tell us what you want help with and who it's for.
Please do not share passwords, codes, financial information, or private security details.
Share a little about what you need. We reply within one business day.
SmartGen never asks for passwords, sign-in codes, financial information, or private security details.
Take the five-minute safety check — five essential steps you can do right now.
The full SmartGen assessment covers 72 checks across every device, account, and network in your home.
Book your complimentary Introductory AssessmentLast updated: October 9, 2026
SmartGen provides personal cybersecurity assessments and guidance for individuals and families. This policy explains what information this website collects, why, and what we do with it.
Only what you choose to send us through the contact form: your name, email address, and your message. This website has no accounts, and we never ask for passwords, sign-in codes, financial information, or other private security details. Please do not include them in your message.
The five-minute safety check runs entirely in your own browser. Your answers never leave your device and are not sent to or stored by us.
To reply to your enquiry and to provide any service you ask us about. We do not sell, rent, or trade your information, and we do not use it for advertising.
Form submissions travel through Cloudflare, which provides the 'verify you are human' check, and Resend, which delivers the message to our email inbox. Each processes your submission only to provide that function. The verification check may use cookies or similar technology strictly to distinguish people from automated bots.
SmartGen does not store client files, passwords, or security details on its systems. Assessment work happens with you, on your own devices and accounts.
Enquiry emails stay in our mailbox only as long as needed to respond and, if you become a client, to provide your service. You may ask us at any time what we hold about you, or ask us to delete it, through the contact form.
If this policy changes, the updated version will be posted here with a new date.
Last updated: October 9, 2026
SmartGen provides personal cybersecurity assessments, education, and hands-on setup guidance for individuals and families. All services are delivered by phone or video call.
The content of this website, including the five-minute safety check, is general education. It is not a complete security audit, and the right priorities vary by person and household.
We work carefully and methodically, but no review or product can guarantee that an account or device will never be compromised. Our service reduces risk; it cannot eliminate it.
You enter your own passwords and codes at all times, and you decide whether to adopt each recommendation. You are responsible for your own accounts, devices, and backups except where we have agreed otherwise in writing.
SmartGen is in its first six months, and there are no set fees during this period. If you found the work valuable, you may make a voluntary contribution of whatever amount feels right to you; it is genuinely optional, and the care you receive is the same either way. The Introductory Assessment is complimentary and carries no obligation to continue.
To the extent permitted by law, SmartGen’s total liability for any claim arising from a service is limited to the amount you paid or contributed for that service, if any.
We may update these terms; the current version will always be posted here.